The owners of Eagle Heating and Cooling, 9140 Hazelton-Etna Road, have decided to rebuild at the same site after a Jan. 14 fire destroyed the business' entire facility near the state Route 310 intersection with U.S. Route 40.
In the meantime, they are conducting business as usual.
"We've got the guys all out working," said Nicole Stanley, a member of the Schrock family who owns the business. "We're still open and still working."
A temporary office is set up nearby in an employee's home, Stanley said.
Workers' schedules were kept online and could be accessed so there was no interruption in service, she said, and all scheduled appointments are being met while the company continues to schedule new appointments.
The West Licking Joint Fire District declared the cause of the fire undetermined after an investigation of the site, said interim Fire Chief Ken Mathews. The state fire marshal's office also investigated the scene, he said.
Stanley, who lives across the street, said she found out about the fire after she returned home Jan. 14.
"We heard a boom and saw smoke," she said. "We stood on my porch for a while and watched."
Mathews said the alarm came in at 7:29 p.m.
Fire departments from Granville, Hebron and Violet, Truro and Jefferson townships assisted the West Licking department. A firefighter from Violet Township was injured at the scene and was transported to the hospital, where he was treated and released, Mathews said.
The building had one other tenant: J's Lawn Care.
Stanley said a J's Lawn Care employee was in the building when it caught fire, but the worker was able to escape unharmed.
Crews had the fire extinguished that evening, but it wasn't easy, Mathews said.
"It was a really difficult fire to get under control," he said.
The Eagle facility housed propane tanks and pressurized freon tanks, which can explode, Mathews said.
Fire crews were hesitant to fight the fire from inside in case the roof caved in, so they had to work from the outside, Mathews said.
"It was fully involved when we got there," he said.
Crews stayed on site until 4:30 p.m. Jan. 15, when all hot spots that could have reignited the fire were extinguished, he said.
The Eagle Heating and Cooling facility was not close to other buildings, so containing the fire wasn't an issue.
Mathews said the building was declared a total loss at an estimated value of $1 million.
"They saved a truck that was parked real close backed up against the building, but the building and its contents were a total loss," he said.
Stanley said the owners have met with insurance adjusters and plan to rebuild on the site.
Last week, residents and people who worked with the business called and offered to help do paperwork, loan the company temporary space or provide materials as needed, Stanley said.
Eagle Heating and Cooling was founded in 1992 by Stanley's father, Arnell Schrock, in Baltimore, Ohio. It originally was named A&S Temperature Control.
Shrock moved the company to Etna in 1999 and changed the name in 2000, Stanley said.
Schrock, his wife, Tammy, and Stanley operate the family-owned business.