Marysville News

Hospital programs earned accolades in 2013

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Memorial Hospital of Union County has seen substantial growth in the last 10 years.
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By ThisWeek Community News  • 

For the last few years, a major employer in Marysville has been quietly growing and collecting accolades.

Memorial Hospital of Union County employs more than 700 people and recently began construction on a new 35,000-square-foot, multistory medical office building.

Melanie Ziegler, director of marketing, public relations and development, said the hospital's business has more than doubled in size in the last 10 years for two reasons: growth strategies and the community's increasing confidence in the hospital.

In the last year, it has earned a number of awards.

Ziegler said the recognition is an indication that years of hard work are paying off.

"For years now, we have focused on achieving extraordinary excellence in the areas of patient safety, customer service/patient satisfaction, clinical quality, employee and physician satisfaction and fiscal responsibility," she said. "If these honors are any indication, our teams are getting it right."

On Nov. 21, hospital officials announced the facility received the Gold 2013 CardioVascular Advertising Award for its "I Choose" marketing campaign. Memorial Hospital was one of six health-care organizations in Ohio and 50 nationwide that were recognized.

"Our creative team looks for ongoing ways to connect with our community and educate people on our services in a way that's meaningful and relevant," Ziegler said.

Memorial Hospital of Union County's home health care team was named to the Top 500 of the 2013 HomeCare Elite in November. The Top 500 is a compilation of the top-performing U.S. home health agencies and is co-sponsored by analytics provider National Research Corp. and DecisionHealth, which publishes industry newsletter Home Health Line.

Memorial Hospital's home health care service conducts visits to monitor a patient's health and assist in the recovery process.

The hospital received a letter grade of A for patient safety in the fall 2013 update to the Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections.

The Hospital Safety Score is administered by The Leapfrog Group, an independent industry watchdog. The score is designed to give the public information they can use to protect themselves and their families.

In July, Memorial Hospital announced its diabetes education department was awarded a prestigious American Diabetes Association (ADA) education recognition certificate for a diabetes self-management education program.

"Memorial Hospital's diabetes self-management education program has been continuously recognized for excellence since July 2003, and the ADA continues to believe it offers high-quality education that's an essential part of effective diabetes treatment," according to information provided by the hospital.

In May, the hospital was named a Gold Fit-Friendly Worksite by the American Heart Association for the fifth consecutive year.

Hospital officials said that award shows how important a healthy workplace is and demonstrates that programs, education and support for employees have been implemented to create a culture of wellness.

Looking ahead

Memorial Hospital of Union County opened in 1952 with 40 beds. Now, it is a 97-bed facility.

Ziegler said Marysville has one of the finest medical communities in the area, ranking higher on key metrics than many of the other respected facilities in central Ohio.

"We have industry-leading diagnostic technologies, programs to keep those we serve healthy and services to provide a full spectrum of care when illness or injury strikes, all delivered by an amazing team of employees who focus on every patient," she said.

Plans for the hospital in 2014 include building and opening the new medical office building under construction at City Gate, recruiting additional primary care physicians and continuing improvements to the emergency department.

In November, officials from the Pizzuti Cos. and the hospital broke ground for a 35,000-square-foot, multistory medical office building at 120 Coleman's Crossing Blvd. The $7.5 million project is expected to be complete in the fall.

The hospital's urgent care center, physical therapy and the Marysville Orthopedic and Sports Medicine practice will be relocated to the new facility. A new outpatient imaging center will include open MRI and CT services.

The groundbreaking came a month after the hospital opened a new location in Plain City. In January 2013, the facility opened its Heart & Surgical Pavilion at its main location on London Avenue in Marysville.

Other accolades for Memorial Hospital of Union County in 2013 included:

* Having Dr. Victor A. Trianto, vice president of medical affairs and quality, named one of two new co-chairs of the Ohio Hospital Association Central Ohio Quality Collaborative.

* Achieving national accreditation from DNV Healthcare, the only hospital accreditation program approved by the U.S. Centers for Medicare and Medicaid Services.

* Earning an Excellence in Engagement Award from the Advisory Board Co.

* Receiving recognition for the Gables at Green Pastures on the U.S. News & World Report Best Nursing Homes 2013 list for earning an overall 5-star rating from the Centers of Medicaid and Medicare Services.

* Earning national recognition as one of the Best Places to Work in Healthcare from Modern Healthcare magazine.

* Earning a 5-star rating for total knee replacements from Healthgrades in 2012/2013.

* Earning a 5-star rating for total knee replacements from Healthgrades in 2013/2014.

* Earning a 5-star rating for the treatment of sepsis from Healthgrades in 2013/2014.

* Hospital President and CEO Chip Hubbs was presented with an Excellence in Leadership Award for his role in improving the quality of life in Union County and on Jan. 1 started a one-year term as chairman-elect of the Ohio Hospital Association Board of Trustees.

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