Whitehall will launch a new city website Friday, Nov. 30.
"This website will be much more user-friendly and easier to navigate," said Lindsey Wright, the city's community affairs coordinator.
The website address will remain the same: whitehall-oh.us.
It was developed with the assistance of CivicPlus, an organization in Manhattan, Kan., that provides website design and development for governments and specializes in improving government and resident relations.
"It might take a few days after its launch for all the features to populate," Wright said.
Among the new features is the ability for residents to make requests to the service department and file police reports for petty crimes.
A "request tracker" feature provides residents with the ability to request services such as pothole repairs.
"Residents can upload a picture to the website and the service department will be notified about it," Wright said.
Residents also can report code violations such as high grass and weeds on vacant parcels.
Users can register for a "Notify Me" program to receive the minutes of Whitehall City Council meetings, press releases from the police department and emergency alerts for road closures and snow emergencies.
The new website will feature a program called Coplogic, Wright said. It allows users to file certain incident reports online, such as traffic crashes, petty theft, simple assault and narcotics tips.
"This service will allow the public to file a report at a time that is best for them without having to wait for an officer to respond or call them back," Whitehall police Lt. Tracy Sharpless said.
Users can print a temporary report, and after police review the online report, an official copy will be sent to the user.
"This web-based reporting option will allow officers more time to address community needs while providing a convenient service to the public," Sharpless said.
Police will use the Desk Officer Online Reporting System provided though Coplogic, a California-based company. The same system is used by several other local police departments, including those in Gahanna and Columbus.
Whitehall police will respond to residents who prefer to file reports in person for any purpose, Sharpless said.