The OhioHealth Pickerington Medical Campus, 1010 Refugee Road, opened its doors June 3, 2015 and in the two years since, it has had a major impact on the city.

According to OhioHealth officials, the core mission of the new complex was to provide Pickerington area residents with a diverse offering of innovative medical services at one easily accessible location.

The $42 million project brought 100 employees to the 146,000-square-foot facility in the heart of the city's state Route 256 corridor. The medical campus continues to spur additional economic development in the Pickerington area city and business officials said.

OhioHealth Pickerington Director Rob Davies said the journey has been nothing less than a resounding success and the future is indeed bright.

"It's been a wonderful two years and we couldn't be happier to partner with the community," Davies said. "We're growing leaps and bounds."

The decision to build the facility in Pickerington was a relatively easy one given the area's sustained growth and its future growth projections, he said.

"With growth of this magnitude comes a need for high-quality health-care resources," Davies said.

"Additionally, the city did not have a 24/7 freestanding emergency department before we opened and this was a need the community brought to us," he said.

Davies said the comprehensive medical facility's menu of enhanced services helps to fulfill OhioHealth's community-based focus on access and quality of care.

"We have so many top quality services throughout OhioHealth," Davies said.

"For our breast health program, we were one of the first organizations to bring tomosynthesis technology to central Ohio," he said. The technology creates a 3-D picture of the breast using X-rays.

"We also have a nurse navigator for this program that will assist with the coordination of the continuum of care and provide a holistic approach to the healing process," he said.

The medical campus also utilizes video and e-visits when appropriate, which can take the place of a standard office visit "saving the patient time and money," Davies said.

J.R. Diebold, imaging supervisor, said the staff at OhioHealth Pickerington has made a personal connection to the community it serves.

"It's reflected in our patient comments and experiences," Diebold said. "They noted that we all get along here. We're happy to be here and it shows."

Besides emergency care, breast surgery and imaging, the Pickerington campus features an array of innovative services, including outpatient surgery, laboratory services, sports medicine and physical rehabilitation, heart and vascular, OBGYN, neurology and orthopedics.

Davies said OhioHealth Pickerington also has developed a special relationship with the Pickerington Local School District's STEM program, bestowing that program $140,000 to construct a classroom and furnish materials to make it functional.

"We provide each student shadowing experiences throughout the school year so students can get real-life experience into a variety of medical-related professions. This is a very unique partnership that others around the country are trying to emulate," Davies said.

OhioHealth also supports the school district by providing physicals, sports cardiology screening, concussion baseline testing and multiple opportunities for speakers, including those in sports psychology and sports nutrition fields.

"(These) all enhance the success of each student athlete," said Davies.

OhioHealth Pickerington has developed into a major economic anchor in the Pickerington area, and the collateral impact of its success on the area's overall economy has been a positive one, said Liberty Schindel, Pickerington's economic development director.

"The OhioHealth Pickerington campus has sparked new investment and reinvestment in the city," Schindel said.

"One of the primary reasons (that) Spectrum Retirement Communities chose to build Sycamore Creek Senior Living in the city was because of the proximity to OhioHealth and other health-care institutions."

She said the Sherman Center, owned by Reiner Realty, received more than $500,000 in improvements to accommodate anticipated new growth.

Schindel said the medical campus also brings in out-of-state patients who prefer the more convenient location.

Davies said the success of OhioHealth Pickerington over the last two years is measured in four balanced score quadrants: finance, customer service, quality and culture.

"Our customer service scores have been in the 95th percentile and top quartile quality scores in physical rehabilitation," he said.

The facility has also experienced significant growth in all campus services, he said.

"The first week of opening, we cared for 1,300 patients.

"We are currently caring for 3,000 patients a week and are continuing to add specialty care services and staff to meet demand," he said.

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