Beginning this winter, Dublin senior citizens, their caregivers and family members could have another resource to learn about healthcare, housing options and more.
Syntero is planning to roll out services included in a central information "hub" for residents and caregivers between the end of January and beginning of February, said Julie Rinaldi, Syntero CEO.
The business will supply the city with space in the Syntero offices at Rings and Frantz roads on Fridays and Saturdays.
The hub is a result of a partnership between Syntero and Dublin resulting from the city's aging-in-place initiative, a movement looking at projects and services that could help Dublin's older residents improve their quality of life.
Funding for an information hub, which will also have an online presence on Dublin's website, was approved by Dublin City Council as part of the city's 2019 operating budget.
The cost for the initial development of a website is projected to be between $8,000 and $10,000. Annual maintenance is estimated to be $6,500.
The co-location of agencies and services is projected to be $56,500 per year, which would include two part-time navigators, one part-time supervisor, operating expenses and two laptop computers.
Once everything is in place, Rinaldi said, Syntero hopes to have navigators trained by the Ohio Department of Insurance to be proficient in the Medicare system.
"We feel like that's going to be really helpful," she said.
Services would also include smaller educational sessions about a variety of topics, similar to the ones Syntero holds in the Dublin Community Recreation Center, Rinaldi said. Topics could include navigating Medicare and identifying resources for housing, transportation and caregiving.
Although the part-time navigators and part-time supervisor will be funded by Dublin, they will be considered Syntero employees, Rinadli said.
Syntero would also like to partner with other community organizations that provide services for residents 55 years old and older, Rinaldi said.
"We're not doing this in a vacuum," she said.
Dublin residents have said they need a place to get started - a centralized place to go for referrals, resources and support, said Christine Nardecchia, director of volunteer resources.
The city's online hub will be a launch point to referrals, resources and support that should be available by early next year, Nardecchia said.
Christina Alutto, a Dublin city councilwoman, said the city's focus on creating a community where older residents can remain in their residences and receive the care they desire is critical.
The city's partnership with Syntero will provide residents with a resource they can for longer-term planning and when emergencies happen, she said.
"I'm really excited about it," she said.