School technology has come a long way, from chalkboards and filmstrips to laptop computers and tablets.

School technology has come a long way, from chalkboards and filmstrips to laptop computers and tablets.

Where past generations of students served as audio-video aides, the BobTech Team at Grandview Heights High School continues the tradition in 21st-century fashion.

Since the beginning of the school year, the six-member BobTech squad has helped address problems with school devices, said Marc Alter, Grandview Heights City School District director of 21st-century learning.

"We have a great tech-support team, but it's small and they have to go from building to building," Alter said. "The students bring an expertise to technological issues that in many ways is even more advanced."

The BobTech Team also provides the students with a chance to engage in problem-based learning, he said.

"It's a 21st-century, real-world learning experience," Alter said.

The team has set up an office in the school's tech hall and students staff it during their study halls and lunch periods.

Teachers and students may email the team or fill out a form at a self-serve kiosk when no one is in the office explaining the problem they are having, Alter said.

"Most of the time it's having a problem with their Chromebook, a problem getting on the network or trouble printing something," he said.

The district's tech team spends its days traveling between schools, said sophomore and Bobtech Team member Kenny Reese.

"If you have a problem, before, you had to hope someone in your class knew how to fix it," he said. "Now people know we're here as a resource they can use."

"One of our goals is to create a YouTube-like video that will give tips to people on how to fix simple problems," junior Grant Holliday said.

"It would allow us to concentrate on more-complex problems," Reese said.

Recently, the BobTech Team brainstormed on how the middle school could live-stream an assembly taking place in the lunchroom to every classroom.

"We presented the problem to them and they came up with five different solutions just like that," Alter said. "It was impressive. The ideas they came up with were better than the ones (Director of Technology Operations Brad Petit) and I were able to come up with, to be honest."

It's a good feeling to help students and teachers solve technical issues, Holliday said.

Being part of the BobTech team "has been a great way to further my knowledge about computers," he said.

"Expanding our knowledge and experience on how to fix computers will be very useful in today's job market," Reese said.

"Plus, it's just a lot of fun," he said.