Marysville administrators are asking residents for input on how to put the city's technology to better use.

Marysville administrators are asking residents for input on how to put the city's technology to better use.

To collect those suggestions, the city has put together a community survey for input on how Marysville's e-services and e-communications can be improved, according to city administrator Jillian Froment.

"The Internet plays an important role in the lives of many Marysville residents. It can be an efficient method for conducting business or acquiring information," Froment said. "The city of Marysville wants to ensure the use of this important tool is maximized when delivering services to our customers."

Froment, who holds a computer engineering degree and worked in the technology field prior to joining the city, said improving the city's e-services has been on the agenda since she was appointed in 2008.

"One of the things we discussed, even as far back as when I was being interviewed, was the need to really take a look at how the city is using technology, not just for its own sake, but to make sure it's being used in a very planned way, with planned investments that bring about efficiency and bridge communications with our residents," Froment said.

The city organized a technology planning committee last summer to lay out a plan for the next three to five years, Froment added, and part of that effort includes determining where residents believe more work needs to be done.

"One thing we have already implemented is the ability to pay utility bills online, which is not only more convenient for our customers but also reduces our staff time," Froment said. "We recognize there are other areas where we can increase those sort of opportunities."

Some ideas the city is currently considering include ways to read utility meters remotely, also cutting down on staff time and costs, and possibly aiding developers by hosting license and permit applications on Marysville's Web site, Froment added. Social networking sites such as Facebook are being considered as tools for the city, but administrators need more input before investing the city's resources, Froment said.

"Before we do things like this, we want to make sure they make sense, and whether or not people will use them," she said.

To provide their feedback, residents can log onto www. marysvilleohio.org and take the short survey, which takes about 10 to 15 minutes to complete, Froment said. The survey will be available on the Web until Thursday, Dec. 10.

"The community is going to be one of the biggest determining factors in this," Froment said. "We recognize that we have a very diverse population in Marys-ville - some people would rather talk to us in person or over the telephone, and some like to go online and communicate in their own time frame. We want to make sure that we can provide the access the community needs in the way that they want."

lrice@thisweeknews.com