Worthington Libraries staff members meet and assist lots of people every day.

Some of our interactions are so inspiring, so humbling or heartwarming, we write them down to share with each other and the board of trustees.

These "Why We're Here Moments" remind us that the programs we offer, the services we provide, the help we give – even if it's just scanning the photo of a patron's beloved cat for a contest (good luck, Dove!) – make a difference.

Helping students

For the past several years, Northwest Library, 2280 Hard Road, has scheduled an ACT review program titled "ACT – Crash Course."

Following the most recent session, the mother of a teen participant told lead librarian Ann Pechacek, "My daughter came home in a terrific mood, as she found the course extremely helpful, and it increased her optimism about getting a great score. Thank you so much for offering it."

Each Worthington Libraries location has a homework help center, a dedicated space equipped with computers, books and other resources students need to get their homework done.

The father of a regular visitor at Old Worthington Library, 820 High St., recently told lead librarian Liz Blankenship how much his son has benefited from the services the help center provides and how thankful he is for associate Keenan Blanke, who always is helpful and kind.

Making a difference

Printed at the bottom of each patron's checkout receipt is the amount of money he or she has saved so far that year by borrowing books from the library instead of buying them.

Earlier this year, staff members spotted a mother sitting with her two small children in the reserves area at Old Worthington Library. She showed them their checkout receipt and gushed that they had saved "thousands and thousands of dollars" by using the library, which her children thought was pretty cool.

A patron recently visited Worthington Park Library, 1389 Worthington Centre Drive, looking for information on budgeting for his family.

He was not a native English speaker, so staff members communicated with him using a translation app. He was so grateful for all the help, telling them, "You have no idea how much this means to me."

Hillary Kline is a communications specialist for Worthington Libraries.