Dublin residents now have another way to communicate with city staff.
The city's first mobile app, called GoDublin, was launched March 14 at Dublin's annual State of the City event held in The Exchange at Bridge Park, 6520 Riverside Drive.
The app will make it easier to request a city service or report an issue to the city, said Lindsay Weisenauer, a Dublin public affairs officer. It also is expected to help the city be more efficient and customer focused by cutting down the number of emails, phone calls and redundant requests, she said.
With the GoDublin app, residents can take photos from their phone to report things such as safety concerns, potholes and litter, Weisenauer said.
The app uses GPS technology so users easily can report the location of the request. Residents also can use the app to request services such as the curbside chipper.
The city plans to roll out other features over time for the app, which cost $19,400, Weisenauer said.
The app, free to download, can be found at dublinohiousa.gov/godublin/.
The launch of the app was just one part of an event that focused on the theme of connectivity.
Dublin Mayor Greg Peterson in his opening remarks spoke about the spirit of collaboration among the city's businesses and civic partners.
"Dublin is truly a connected community," he said.
Another facet of the city's connectivity focused on its initiatives for its senior residents.
Christine Nardecchia, director of volunteer resources, spoke about recent developments in the city's aging-in-place initiative, which focuses on mobility, transportation and in-home and in-neighborhood solutions for residents.
Nardecchia touched on the Aging in Place Alexa Pilot Project, a program in which a group of older adults were given Amazon Echo devices, she also discussed the opening of an online and physical hub to serve as a senior resource center.
That hub, a result of a partnership between the city of Dublin and Syntero, will have a physical location at Syntero's Dublin office, 299 Cramer Creek Court.
Syntero officials project the hub will start offering programming in late spring, said Julie Rinaldi, Syntero CEO.
The website portion of the project is under development and the city doesn't have an exact launch date, said Sarah McQuaide, a Dublin public-information officer.
The city's partnership with SHARE, a Columbus-headquartered transportation solution business, is already having an impact on senior members of the community, said Donna Goss, Dublin development director.
The city's pilot program with SHARE offers a micro-transit service to seniors in the community. Part of the city's focus on technology is leveraging it to help the aging population, said Dana McDaniel, Dublin's city manager.